Want your business to succeed? Start with your own wellbeing, say SME leaders
John E. Kaye
- Published
- News

A new American Express survey finds three-quarters of UK small business leaders believe their personal wellbeing directly impacts their company’s performance, highlighting a shift towards a more balanced approach to leadership
Three out of four British SME leaders believe their business thrives when they feel at their best, according to the latest American Express Business Barometer.
The annual study, which questioned 1,000 senior decision-makers across the UK’s micro, small and medium-sized businesses and was conducted with Small Business Saturday UK, shows a growing awareness of the professional benefits that come with improved wellbeing.
More than four in five (82%) respondents said they work more effectively when mentally and physically healthy, while two-thirds (67%) agreed that maintaining a positive work-life balance is essential to being a good leader or manager.
Leaders pointed to several advantages of a healthier lifestyle, including stronger productivity, sharper focus and better decision-making.
The findings suggest that SME leaders are moving towards a more balanced mindset when it comes to the pressures of running a business. Over three-quarters (77%) now report that they enjoy a good work-life balance, a marked rise from 62% in 2024. However, challenges remain: more than a quarter (28%) still struggle to step away from day-to-day operations.
Ruchi Sharma, Vice President, UK Commercial at American Express, said: “Our research shows that small business leaders recognise that sustainable success starts with looking after themselves.
“Meaningful time away from day-to-day pressures is essential so they can switch off, recharge and find fulfilment outside of work. Our focus is on supporting entrepreneurs as they grow their business, and with rewards earned on everyday spending that give them more choice in how they enjoy downtime.”
A version of this article was originally published by 9am Business and is reproduced here as part of The European Digital Content Exchange Network, a collaborative initiative that shares editorial expertise and quality, original journalism between established media outlets.
Main image: Fauxels/Pexels
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